Driving the wrong behaviours with rewards.

875413 47541979 Driving the wrong behaviours with rewards

I have written about this whole thing quite a lot already, but I have some new insights based on things I have witnessed recently.

We know that extrinsic rewards are meant to demotivate people when doing anything that is even slightly creative. So why do we keep seeing them being used in gamification and marketing. On the face of it, that kind of thing works well. Offer a reward and ask people to do something simple. Like this, follow that, +1 the other and you can win a book. Low and behold you can get hundreds or thousands of these clicks – great. The question is, how many of these are valuable? What is the goal? If you are trying to develop new and worthwhile interactions and relationships. Does the same person liking everything you have ever written, just to win the prize, have any actual value long term? Read More ...

A Question of Motivation

A very quick blog this week, whilst I work on a few deeper ones (possibly)

An argument that is pretty constant in Gamification, is that of Extrinsic vs Intrinsic motivation / rewards. Things like badges, points and even money vs altruism, autonomy, status and more. The general consensus, based on the works of people like Deci and talks by people like Daniel Pink, is that extrinsic motivation is in no way better than intrinsic motivation. The research shows that being almost bribed to do stuff will actually decrease your effectiveness. Read More ...

A Question of Ethics with a little nod to Gamification

Hello all and a very happy Monday to you. As ever, I am blown away by your reactions to my blogs. The Gamification Framework and Resources posts seemed to go down very well. As such, I have added them as menu options with the Evangelist page! I would really plead with you to get into the gamification forums. I would love to be a bit of a place to go to get answers from the community to questions the Gamification world may ask!

On to today’s post though. I was in a toy store with my daughter this weekend and was witness to a pretty neat little game / gamification example in the shop. However, I was also forced to question the ethics of what was being done. Read More ...

Is Gamification a benign form of manipulation and does it matter?

Let me expand on this.

A discussion started on twitter when I mentioned in passing to a couple of gamification people, that really gamification is often a benign form of manipulation. It became an interesting chat, fast. I suppose I expected that! However, when you look at the definition of manipulation in the Oxford English Dictionary you get these two definitions

  1. handle or control (a tool, mechanism, information, etc.) in a skilful manner
  2. control or influence (a person or situation) cleverly or unscrupulously

Of course, we take notice of the second normally – focusing on the more negative connotations, but it is the first that I am interested in. As gamification people, we understand behaviour and how to use game mechanics and the like to influence this behaviour. We use this information to set up systems that promote certain actions. Sometimes this is for the benefit of the end user, other times it may be for the interest of the company (or brand or whatever). Either way, it is done in a way that is meant to engage the end user (god forbid let them have a little fun as well). Read More ...

Gamification Resources that I Like

Here is a list of resources I go back to time and time again.

There are many more and if you want to be included, please leave a comment!!

Blogs and Websites

Badgeville Blog Bunchball Blog Enterprise Gamification – Run by Mario Herger from SAP Gamification.org – Brilliant Wiki, now owned by Badgeville Gamified Enterprise – A blog from the people behind Badgville, but more enterprise focused gamifier.com

Gamify For The Win Read More ...

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