It is simple to jump to solutioneering as soon as you feel you have a problem that needs fixing. However, taking a step back and asking 4 simple questions can save you time and money in the long run.
- “What is the problem”
- “Why do we need to fix it”
- “What needs to change to fix it”
- “How do we do that”
What is the problem?
First, you need to explore What you are wanting to change. This is the easy bit and is likely to change, but it is a start. Be as specific as you can, but be open minded as you explore further!
Most people already have this in mind when they first go to someone asking for gamification.
Why do we need to fix it?
I have spoken about this in the past, but it is so important that I like to bring it up from time to time.