User Experience, Gamification and Consistency

Decision 1460448570 User Experience Gamification and Consistency

So, once again toilets have taught me something, this time about consistency, and I wanted to pass that on to you. It will seem really simple, but it is something that happens on a regular basis and is annoying as hell. Let me tell you a quick story.

I was at Heathrow airport, as I often am these days. One of my first activities was using the toilets. I followed the signs, turned left into the male section and thought nothing else of it. That is until I needed the loo a few minutes before boarding. Read More ...