Relatedness: The Often Ignored Glue of Gamification

1118 BatmanArkhamCity 277 BMInterro3 Relatedness The Often Ignored Glue of Gamification

Another great conversation with my friend Scott Sinclair and another batch of inspiration for a blog. This time about why social is really the key to gamification.

Let us look at one of my favourite video games of all time, Batman: Arkham City. Without going into too much detail, you are Batman and you have to uncover a plot to take over Gotham. For me, this is one of the most complete single player experiences I have ever had.

How Does a Game Progress?

The way the game works is exactly what you would expect from a player journey. You start with very little in the way of skills and abilities. You are taught how to play the game with “on the job” nudges, hints and tutorials. Once you have the basics nailed, you are thrown into your first “boss battle”. This gives you a chance to test your new skills against a proper challenge. Once this is over, you start up the path again. New skills are added, abilities are enhanced, the story progresses and it steadily gets harder and harder. This pattern repeats – learn skills, master them, boss fight, and repeat. This continues until you have achieved a high level of mastery in the game. Then it is all about the narrative, using your new mastery to get to the end of the game and defeat the final boss. Read More ...

What the NHS has just taught me about poor user experience.

Docs What the NHS has just taught me about poor user experience

Whilst I normally blog about Gamification and finding the benefits in understanding the psychology of people, this post is of a deeply personal nature. It also shows how important user experience is. I hope though, you will retweet this far and wide. Oh – and it is a bit of a rant.

This was to be a letter to our medical practice, but to be honest; I decided that it would not make any difference. The last time I tried to complain to the NHS, they seemed to think that it was perfectly acceptable to be told it was best to take my heavily pregnant wife, who was in labour and begging for help, back home. The same heavily pregnant wife who less than an hour later gave birth to our daughter, in our upstairs toilet with no one but me available to deliver her. All this whilst on hold to the same hospital as the tried to find someone to talk to me. This broke none of the their guidelines. Basic human care was apparently not high on the agenda. So rather than going that pointless route again, they will be getting a short note with the URL to this blog on it. Read More ...