One of the best bits of advice I was given at Capgemini revolved around the idea that you can’t please all of the people all of the time.
It was the 70/30 rule of engagement. I am pretty sure that whoever told me it made it up, but it was a great rule of thumb that I have used many times over the years.
The rule says that when trying to engage a group you are always going to have around 30% who will not engage. 15% will have no interest and 15% will actively and deliberately choose to not engage (a bit like a Disruptor, no?).