The Truth About Gamification: The Ugly, the Bad and the Good

Gamification The Truth About Gamification The Ugly the Bad and the Good

Gamification is a little over 10 years old now, but has much really changed since its wild days of infancy?

I remember when I first started getting involved in 2011, it was a time of excitement, learning and playing. There were meetups, webinars, conferences, knowledge sharing and all sorts going in. It was liberal, free and fun!

But, as with all these things, over time that changed. Empires were built and lost, big corporates started to take ownership of ideas, the sharing and excitement gave way to to proprietary information and closely guarded secrets. Read More ...

Honesty and Transparency

Magic trick 1465549955 Honesty and Transparency

Today I have been reminded about the importance of Honesty and Transparency when dealing with people. If I ask a question from someone who is in a service industry, what I hope for is an honest and transparent answer. What you often get is a baffling set of half-truths and utter bullshit.

I have spoken about transparency before and it even forms part of the Code of Ethics that I proposed.

I was trying to help a friend with a hosting issue. The company I dealt with showed me just how bad a lack of transparency can be. They were very nice and polite, but they we unable to provide any help. Instead of just being honest about it, they sent me on a wild goose chase. They gave be a website to look at, then a phone number, then another website with another phone number. The final phone number put me back through to the exact same department (possibly even the same person) I had been dealing with a couple of hours previously. Even then they tried to give me more hoops to jump through. In the end, I had to give up, it just wasn’t worth being given so many half truths – essentially being lied to. Read More ...