Ok, so here we are again, looking at the definition of gamification. I have defined it a few times, as have many others. However, this time I am approaching it from a slightly different angle.
Having just been at Gamification Europe, I have realised that my militant stand on needing a definition for gamification is right, but maybe my personal definition is a bit too flaky and the official definitions are a bit too limiting.
Depending on where you look, the generally accepted definition goes along the lines of
The use of game design principles and game elements in non-game contexts
This very specifically precludes the use of actual games as a part of pure gamification. A stance that I still hold onto. As I explained recently, it is important to be able to separate different practices to be able to understand where specialisms may lie. Game design is focused on making fun experiences, where gamification is focused on specific objectives.
However, the more I look at the industry and the more I listen to other experts in the field (and the more I do in the field), the more I realise that we are doing far more than just using game elements and game design principles. So, should we be looking to come up with a definition that practitioners all feel encompasses what it is we do, in a way clients can understand, without defaulting to “it’s a bit like making games, but without making a game…”? All of us using our own versions confuses the general public – those who are actually paying for this stuff!!
For instance, where does play stand in the official definition? What are game elements? What is a non-game context? I often hear and use “game-like” as part of the definition. However, that is not always true. A dashboard can be designed in a way that uses lessons from games but is not game like in the slightest. Nudges, feedback, goal setting etc. don’t create a game-like experience, but can all be seen in games.
When you look at what we are doing, we are using games (we are, we know we are, but we don’t want to lump them into gamification as they are serious games), behavioural psychology, game design, game mechanics, dynamics, aesthetics, play and probably a lot more besides.
So does a definition need to include all of that? Sticking to our “not building games” mantra provides some limits to our definition. With that in mind, I open the conversation with the following.
A starter for 10
The use of game design, game elements and play for non-entertainment purposes
- Game design is the core of what we are doing most of the time. Working out what goes where and importantly why it goes there.
- Game elements are those parts or lessons from games that we use in our designs. Goal setting, feedback, rewards, narratives, leaderboards, social interactions etc. These are often considered mechanics and dynamics (as well as aesthetics) but can include more.
- Play is something I am seeing more and more in good gamification, where designers are allowing for some freedom to explore and experiment outside of the “stricter” structural rules of the system. It is hugely important to include this as we move forward with gamification design.
- Non-Entertainment purposes rather than non-game contexts. This may cause some issues as strictly speaking this could include real games as it does not explicitly exclude them! However, what I am trying to get at is that gamification is concerned with achieving defined objectives, where entertainment-based products are more focused on fun being the objective.
What do you think? I want to hear what other experts in the field are using and how we might be able to create a working definition that we all feel covers what it is we are doing in the real world now!
- [Updated] What gamification is to me – My definition
- Play Games, Enjoy Games and be a Better Gamification Designer
- Gamification: What’s Play Got to do, (Got to do) with it?
Also published on Medium.
4 thoughts on “Towards Creating an Open Definition of Gamification”
Love it! Quite similar to what I informally say pretty often. I talk about game strategies more than elements (in my experience it has helped get the point across better) and I’m even more open on the non-entertainment, as I tend to say something like “purposes beyond entertainment” since otherwise it could sound like entertainment is intentionally excluded and, even though it is not the purpose, it is certainly included pretty often.
Yeah, it is the context or design intention. In games, it starts from the concept of creating an entertaining game. In gamification, it starts from a business (or similar) objective and works back towards something that may be entertaining, if that is what is required of the solution!
Yes, agreed! That’s what has worked for me.
You know I like definitions, so I can pitch in! 🙂
I think that this definition is ok. The change from “non-game contexts” to “non-entertainment purposes” might make it easier for people to understand without being so different.
The addition of play into the definition is also fine because it is done and is useful in practice. Although, I think that it’s important to understand what are games and play, and how they are different, but that they can be combined and used together. The academic literature has been reinforcing the existence of gameful design (designing to create gaming experiences — structured, rule-based play) and playful design (designing to create playing experiences — free-form play). Two recently published articles by Landers et al. touch this point. But since they are often used together, we can then say that “gamification” is something broader that employs both gameful and playful design to achieve its goals.
What I feel that actually needs more clarification in the community currently is the difference between making (serious) games and gameful systems. I really like your diagram about Game Thinking and its subtypes from an older post. I don’t like when we say we’re doing gamification, but then we present a mix of playful interfaces, (serious) games, simulations, and gameful systems all as the same thing. This happened, for example, in the recent Gamification Awards: although the name had “Gamification” in it, many of the projects presented were actually serious games.
I understand that in practice, we need to understand the problem and client’s needs and use whatever will be useful to solve their problem. However, to study the different practices and improve them, we need to be able to differentiate them and study each one specifically. Designing a game or a gameful system or a simulation are similar, but not exactly the same, and it’s useful to study what are the similarities and differences, particularly in the academic area. For example, a recent article has suggested that “gamification science” is a subdiscipline of “game science”, with some similarities, but important differences.
In summary, I feel that the issue we have currently is that many of us say we’re doing “gamification”, when actually what we should be saying is that we’re all doing “game thinking”. This would allow us in practice to continue using games, gameful systems, simulations, or playful interfaces as needed to solve the problem at hand; but at the same time, we can understand that there are these four subtypes of game thinking that we use, so scholars can adequately study them separately.
Maybe I’ll suggest that the next conference should be “Game Thinking Europe” instead of “Gamification Europe”, and “Game Thinking Awards” instead of “Gamification Awards”!