In gamification, we often talk about rules. They split games from play, fair from foul. However, just because you have rules, does not mean that everyone will feel that the game is fair!
This came to mind when I watched my youngest daughter’s reaction to being told she could not take a teddy bear to the nursery. The reasons / rules were explained, but that was not of consequence. Up until this point she had always brought toys in and more importantly – so had her friends. “It’s not fair” was about all we could understand through the distraught crying!
