A short story for a post today.
My wife and I recently went for a meal at a restaurant we have been to many times over the years. We have never had a bad meal or experience with them.
That all changed with this meal.
I am going to lay out the things that happened that were bad – but then explain why we will still be going there again and again!
The Bad
First, my wifes’ meal was overcooked, so we sent it back. Not all that unusual an action. However, before they got on with the job of actually cooking a new meal, they sent a manager over to just check we wanted a new meal. That took 5 or 10 minutes. It was then another 15 minutes until the meal was brought to us – all the while my meal was getting cold.
