As we edge closer to Gamification EU, I was thinking about the lessons I wish I had learned earlier on when I started in Gamification. Keep in mind, at that stage there was not a lot of information about gamification, it was in its infancy (2011/2012).
solution design
The Number One Mistake in Gamification Design
Ok, so this is going to polarise you guys a little, but MY number one mistake in gamification design, as I personally see it…
Designing the solution that you want rather than what the client needs. Note I am saying what the client needs not what they want.
When designing a solution, it is easy to get caught up in how cool and how fun it can be. Then you start to work on great designs that you love. You take them to the client and you start to explain why your idea and design is absolutely the best solution. Soon you are building your personal pet project, rather than actually solving the problems the client had.
Client vs User Needs – The Solution Sweet Spot
I have spoken a great deal about looking carefully at the needs of a project and exploring what the real issue is that you are trying to solve. The aim has been to get you to consider the Why of a solution more than that What or the How!
I wanted to give you one more way to consider this question, I just can’t stress how important it is for the gamification industry as a whole for us to get better at answering it!
When you are doing your research, you will discover and analyze the needs of the client, and you will discover and analyze the needs of the users. During this process, you will be looking to understand what each side of the solution is looking for.